Welcome to the Support Centre

In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

SLA`s

48 hrs.
 

First response, to be assigned to the Team Member for action.

120 hrs.
 

 works to be completed. unless parts needs ordering then inform the client.